Rob many thanks for your quote, Dan and Brett did a beautiful job respraying etc on our roof. Punctual, polite and a pleasure to deal with as were you with the initial contact and quote and keeping us uptodate. Highly recommend your company.
Thank you so much. I spoke to Lorraine (Unit 2) last night and told her payment was due. They are older people and she said to me they normally deal in cheques. She said she had no idea how to direct debit. They are very lovely and entirely honest but I think they will pay you by cheque so it might be a couple of days. Be in touch with me if you have any concerns.
Thanks again, you were amazing. I will definitely recommend you if anyone asks me
Not sad anymore, Having had quite a few trades over the last couple of years renovating our house I really had lost hope as the amount of dodgy and dishonest trades people is staggering and I have hired a few!! We were recommended Big Apple Roofing by a friend of a friend and got them out to quote along with a couple of other well known Roofing companies and one small two man company. Job required: Clean,repoint and rebed and replace 12 cracked tiles seal and paint entire roof.
Big company 1. Talk about pressure sales, wanted me to sign on the dotted line within 1/2 hour Quoted $12,750.00 then when I looked shocked he said he would do a deal and dropped $1500.00 if I sign up today?
Big Company 2. Same deal pressure sales sign on the dotted line $11,130.00 and continued to telesales call for two weeks from one of the sales team offering more deals if I pay deposit now with a credit card? Small company : Dirty looking, would start now? for $3,500 and would be finished in 2 days.they said no scaffolded needed on a 2 story house as it was not compulsory and would only add to the cost. I did ask for references and jobs to look at they said they would text info but never heard from them again.
Big Apple roofing : Breath of fresh air, the owner Rob called at the agreed time. Rob was very courteous when he introduced himself. He had a looked around the house took pictures then came back to me and explained in detail what needed to be done and went through the pictures on his Ipad, I was shocked to see the damage and overall wear and tear on my roof, I asked for a price and he went back to his car to work it out, came back and give me a price of $7233.60 and then explained a full breakdown of each item to be repaired or replaced. I did ask if it was possible to look at some of his company’s work which he provided freely. No pressure sales, no special deals,no dodgy don’t worry about the scaffold comments. All he said if you are happy with the price we can book a day in for scaffold and start the job the next day after. Checked two jobs he recommended and spoke to one owner of previous work Big Apple completed and was informed 4 others have used them in the same small court. Result: Hired Big Apple, job completed on time and the finish is superb 110% recommend and I never recommend anyone but this is an exception.
Hi Rob and Chris,
Here is my review for roof restoration at my place for your perusal:
Many thanks to Rob, to Dean & Michael for the meticulous attention to detail in their workmanship.Last but not least to Chris whose honesty & integrity is first class. He was there every step of the way and his professionalism is second to none.
A & R, Forest Hill, December 2015
Turned up on time and did a good job
Big Apple Roofing have today completed the job to my entire satisfaction, an excellent job in fact.
Very reasonably priced for an excellent job! I would definitely recommend the guys at Big Apple!
Excellent service. The tradesmen are friendly and keen to help when asked for advise. A++
Ashley Mohr was excellent – reasonable price and very pleasant! Thanks Ashley.
Big Apple were very pleasant to deal with. I needed to get my roof repointed and gutters replaced. They come out quickly to inspect and gave the quote the day after. The price was not the cheapest, but was reasonable. They came out and did the job well and even came back to repaint the tiles they replaced (since they had the wrong colour initially!). Would recommend to others.